We are always available by email or phone to address any concerns or answer any questions you may have. We’ve pulled together some of the most common questions we get asked in hopes we can offer you quick and helpful information.
Will sessions be covered under my insurance?
Depending on the insurance company, your insurance coverage, and the concern you bring to therapy, insurance may cover our sessions. During our initial session this is something we can discuss. If we determine that insurance is not an option, we offer a sliding scale fee for clients paying out of pocket. In those circumstances, we accept credit cards, cash, and personal checks.
What insurance do you take?
We accept numerous insurance plans. We will work with you to determine if we can bill your insurance. Current plans we accept are Physicians Plus (UnityPoint-Meriter), Unity, The Alliance, UMR, Cigna, Blue Cross/Blue Shield, Anthem, WEA, and Multiplan.
What can I expect during the initial consultation?
We will meet for an hour, go over our informed consent policy and discuss why you have sought therapy. At the end of our first meeting, you will know whether we can help you, if we are good fit for you, and what the plan for therapy will be.
How do I schedule my first appointment?
It is important to us that Peace of Mind is a good fit for you. We want to connect with you via phone or email or, if necessary, you can complete our new client intake questionnaire, so that we can understand your therapy goals. Once we’ve determined a good fit, we’ll most likely direct you to our booking portal where you can schedule your initial session. We also ask that you print and complete our initial session paperwork, that you can find here, for your first appointment.
How long are typical sessions?
Our sessions are one hour in length no matter if that is for a family, couple or individual.
How frequently should I come to therapy?
The frequency of therapy sessions is collaboratively agreed upon. Typically, every two weeks is the ideal frequency but it is about what is most comfortable for you.
How do I know which therapist might be best for me?
We encourage all our clients to ask questions during the first phone call and schedule an appointment to meet in person. During the first meeting, we will be evaluating your concerns and if we can be helpful. We ask that you evaluate us during the first meeting and decide if you feel comfortable.
Are my sessions confidential?
All sessions are confidential. By law we are required to maintain confidentiality but with a few exceptions (i.e. if you are a harm to yourself or others). Therapy needs to be a safe place to share and receive feedback without fear of others being informed.
What is your soonest availability?
Each therapist varies in their schedule but typically, we can accommodate our clients within 1-2 weeks.If you are a new client, please complete the new client intake questionnaire prior to trying to book an appointment and we can help you get set up.
What if I have scheduled a session and I cannot make my appointment?
Life happens. We ask clients to give 24 hours advance cancellation when possible. Sometimes emergencies come up and such notice is not an option and we can work around that.
What types of therapy services do you specialize in?
Do you prescribe medications if I am a client of yours?
We cannot and do not prescribe medications. We do, however, help clients connect with providers who can.